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sendmail DSN: Data format error

March 5th, 2015

If you met error when sending mail using sendmail(or linux mail/mailx command), then you should check /var/log/maillog for details. For example:

Mar 5 02:39:10 testhost1 sendmail[15281]: t252dAZr015281: from=root, size=78, class=0, nrcpts=1, msgid=<201503050239.t252dAZr015281@testhost1.us.example.com>, relay=root@localhost
Mar 5 02:39:10 testhost1 sendmail[15282]: t252dA8Z015282: from=<root@testhost1.us.example.com>, size=393, class=0, nrcpts=1, msgid=<201503050239.t252dAZr015281@testhost1.us.example.com>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]
Mar 5 02:39:10 testhost1 sendmail[15281]: t252dAZr015281: to=user1@example.com, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30078, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (t252dA8Z015282 Message accepted for delivery)
Mar 5 02:39:10 testhost1 sendmail[15284]: t252dA8Z015282: to=<user1@example.com>, ctladdr=<root@testhost1.us.example.com> (0/0), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=120393, relay=smtpserver1.example.com. [192.151.231.4], dsn=5.6.0, stat=Data format error
Mar 5 02:39:10 testhost1 sendmail[15284]: t252dA8Z015282: t252dA8Z015284: DSN: Data format error
Mar 5 02:39:10 testhost1 sendmail[15284]: t252dA8Z015284: to=<root@testhost1.us.example.com>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=31660, dsn=2.0.0, stat=Sent

From here, you can see that after relaying, the mail finally failed with DSN code 5.6.0(Delivery Status Notification extension of SMTP). So you should check the code details:

5 Permanent or Fatal error. This can be caused by a non existent email address, DNS problem, or your email was blocked by the receiving server.
X.6.0 - Other or undefined media error

X.6.0 Other or undefined media error Not given Something about the content of a message caused it to be considered undeliverable and the problem cannot be well expressed with any of the other provided detail codes.

PS:

For more info abotu DSN code, you can check http://www.inmotionhosting.com/support/email/email-troubleshooting/smtp-and-esmtp-error-code-list or http://tools.ietf.org/rfc/rfc3463.txt or http://www.iana.org/assignments/smtp-enhanced-status-codes/smtp-enhanced-status-codes.xml for details.

Good Luck!


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