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resolved – VPN Service not available, The VPN agent service is not responding. Please restart this application after a while.

March 30th, 2015

Today when I tried to connect to VPN through Cisco AnyConnect Secure Mobility Client, the following error dialog prompted:

 

VPN Service not available

VPN Service not available

And after I clicked "OK" button, the following dialog prompted:

The VPN agent service is not responding

The VPN agent service is not responding

So all of the two dialogs were complaining about "VPN service" not available/not responding. So I ran "services.msc" in windows run and found below:

vpn service

vpn service

When I checked, the service "Cisco AnyConnect Secure Mobility Agent" was stopped, and the "Startup type" was "Manual". So I changed "Startup type" to "Automatic", click "Start", then "OK" to save.

After this, Cisco AnyConnect Secure Mobility Client was running ok and I can connect through it to VPN.

Good Luck!


  1. soz
    June 1st, 2015 at 08:21 | #1

    thank you so much!!!

  2. Sachin
    August 7th, 2015 at 06:22 | #2

    Thanks a lot. This trick worked for me…

  3. Pavan
    August 13th, 2015 at 04:15 | #3

    Thank you so much. This worked for me..

  4. RKTR
    September 9th, 2015 at 12:49 | #4

    Awesome, precise solution for the problem !! Thanks.

  5. Pankaj
    September 24th, 2015 at 10:30 | #5

    It worked for me as well. Thanks.

  6. Pablo May
    October 5th, 2015 at 03:00 | #6

    Great, problem solved.

  7. October 14th, 2015 at 07:43 | #7

    already checked services and cisco any connect has been running but still getting same error. then i stop and restart this service but still facing the same fucking issue.

  8. wk
    October 31st, 2015 at 16:55 | #8

    worked
    Thank you!

  9. x
    November 12th, 2015 at 14:47 | #9

    Thank you!

  10. Nigel Mullen
    November 26th, 2015 at 15:26 | #10

    This solution is an elementary one. I’ve worked in IT for 15+ years and this is one of the first things I would do to troubleshoot. Wasted 3 mins reading this mickey mouse article and another 2 writing this

  11. Karina
    December 11th, 2015 at 11:40 | #11

    WOW! Thank you so much!!!! Worked!

  12. cb
    December 18th, 2015 at 17:53 | #12

    Thanks! Saved me a headache today

  13. Kathryn
    January 5th, 2016 at 00:32 | #13

    This problem just started happening for me in the last couple of days–no idea why. But your solution worked. Thanks a million!!

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